top of page

​

By booking a stay at The Renishaw, you agree to the following terms:

 

 

 Payments

  • A valid credit/debit card is required to secure all reservations.

  • Failure to provide payment details will result in automatic cancellation.

  • A physical chargeable card must be presented upon check-in.

 

Cancellations

  • Cancellation policies vary by booking rate. Non-compliance will incur full charges.

  • For third-party bookings (e.g., Booking.com, Expedia), cancellations must be processed directly with the vendor. The hotel is not liable for unresolved cancellations.

​

Smoking & Substance Use

  • Smoking indoors is prohibited by law. Designated outdoor areas are provided.

  • Evidence of smoking, vaping, or illicit substance use will result in:

    • A deep-cleaning fee and repair charges for damages.

    • Notification to authorities and booking vendors.

​

Damages & Lost Property

  • Guests are liable for damages or missing items, assessed case-by-case.

  • Theft will be reported to authorities, with charges applied to the guest’s account.

  • Lost keys incur a £[X] replacement fee (includes technician costs).

​

Conduct Policy

  • Aggressive, anti-social, or harassing behaviour will result in immediate eviction without refund.

  • Police involvement will be sought for non-compliance.

​

Service Animals

  • Only documented assistance dogs (under UK Equality Act 2010) are permitted.

  • Guests must provide valid certification upon arrival.

  • We reserve the right to refuse entry if documentation is not presented, to ensure the safety of staff, residents, and property.

​

General

  • The Renishaw reserves the right to refuse service for any breach of these terms.

  • Force majeure events (e.g., natural disasters) may exempt the hotel from liability.

© 2023 by The Renishaw

Rooms at The Renishaw LTD

Call us now to book:

01246 930591
bottom of page